Personal Assistant
AXA GBS Morocco
Services informatiques et services metiers pour les entites du groupe AXA
CDD / Freelance📍 Rabat🔄 Hybride
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A propos de l'entreprise
Entreprise :
AXA Global Business Services Morocco is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Our story is one of collaboration and growth, deeply rooted in our mission and vision, guiding every step we take.
Our Mission: Together with entities, we deliver advanced services and shape solutions that drive operational excellence.
In the heart of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner.
Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA.
We are not just about today; we are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team.
For over 25 years, our operations have spanned across five delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics, united by the desire to excel.
Our Centres of Excellence (COEs) offer advanced services, shaping tailor-made solutions for our partners in the Tech, Security, Data, Insurance Ops and Corporate function Ops domain.
The AXAllence strategic plan for 2024-26 charts our future course, focusing on operational efficiency, employee retention and skill enhancement, and delivering unparalleled value to our partners. These pillars, supported by our vision and mission, are the foundation of our commitment to AXA.
In essence, while our heritage lies in delivering value in BPO services, our innovative spirit thrives in the IT domain, all in support of the overarching AXA Group strategy. At AXA Global Business Services, we are not just preparing for the future; we are actively creating it.
At AXA Global Business Services, the future is brimming with opportunities. Join us on this exciting journey! Together, we will continue to open new doors for AXA.
AXA Global Business Services Morocco is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Our story is one of collaboration and growth, deeply rooted in our mission and vision, guiding every step we take.
Our Mission: Together with entities, we deliver advanced services and shape solutions that drive operational excellence.
In the heart of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner.
Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA.
We are not just about today; we are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team.
For over 25 years, our operations have spanned across five delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics, united by the desire to excel.
Our Centres of Excellence (COEs) offer advanced services, shaping tailor-made solutions for our partners in the Tech, Security, Data, Insurance Ops and Corporate function Ops domain.
The AXAllence strategic plan for 2024-26 charts our future course, focusing on operational efficiency, employee retention and skill enhancement, and delivering unparalleled value to our partners. These pillars, supported by our vision and mission, are the foundation of our commitment to AXA.
In essence, while our heritage lies in delivering value in BPO services, our innovative spirit thrives in the IT domain, all in support of the overarching AXA Group strategy. At AXA Global Business Services, we are not just preparing for the future; we are actively creating it.
At AXA Global Business Services, the future is brimming with opportunities. Join us on this exciting journey! Together, we will continue to open new doors for AXA.
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Vos missions
As a Personal Assistant, your main responsibilities include:
Calendar and travel management
- Efficiently manage complex diaries and prioritize appointments.
- Organize and follow up on travel arrangements, ensuring smooth endtoend execution.
Leadership meetings & agenda planning
- Plan and facilitate the delivery of critical leadership meetings.
- Maintain a longer-term calendar of events and key milestones.
Key stakeholder and leadership events
- Plan and coordinate key stakeholder meetings involving Leaders (e.g. Leadership Meetings, Town Halls, off-sites), often in coordination with the PA to the CEO.
- Identify dates, help define agendas, prepare and coordinate the production of materials, draft minutes, and follow up on actions.
Expenses and finance processes
- Manage Leaders’ operational expenses using the relevant booking and finance systems in a timely manner.
- Manage Travel & Expenses on COUPA and liaise with Finance and DCP teams to ensure alignment.
- Raise purchase orders and process invoices in a timely and compliant manner.
Stakeholder liaison and transversal support
- Act as a point of contact between DCP team members and other internal and external stakeholders.
- Support offices and teams on all logistical aspects related to AXA DCP events and initiatives.
Team collaboration & flexibility
- Coordinate closely with other PAs to ensure continuous support for the Leadership Team.
- Demonstrate flexibility and willingness to take on a variety of tasks depending on evolving priorities and business needs.
Content and project support
- Coordinate and help prepare presentations and supporting materials for meetings.
- Provide ad-hoc and project support to members of the Leadership Team as required.
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Profil recherche
We are looking for a Personal Assistant with the following profile:
Influential collaborator
- Builds and maintains strong, productive relationships with key stakeholders.
- Knows when to provide guidance and when to seek input to secure the best possible outcome.
Effective communicator
- Excellent verbal and written communication skills.
- Strong collaboration, presentation, and influencing capabilities.
- Able to interact confidently with internal and external stakeholders at all levels.
- Comfortable in a fast-paced environment, managing multiple priorities in parallel.
Ability to manage ambiguity
- Handles complex situations and multiple responsibilities simultaneously.
- Balances long-term projects with the urgency of day-to-day demands.
Results oriented
- Strong drive to execute and deliver high-quality results.
- Proactive, anticipates needs, and takes initiative.
- Able to quickly (re)prioritize multiple workstreams and tasks without compromising quality.
- Acts with a strong sense of urgency and has some experience in basic project coordination or project management.
Continuous improvement mindset
- Curious, open to feedback, and willing to challenge the status quo.
- Eager to learn and continuously develop technical and professional skills.
Motivated, determined and trustworthy
- Reliable self-starter, comfortable taking on multiple responsibilities.
- Accountable for the successful completion of tasks and projects.
- Discreet, with a high sense of confidentiality and integrity.
Digital and tools proficiency
- Advanced user of Microsoft Office, particularly Outlook, PowerPoint, Word and Excel.
- Strong tools literacy and ability to quickly learn and use various Finance, Procurement and HR tools to perform administrative and operational tasks.
Languages
- Fluency in English and French is mandatory; additional languages are a plus.
Formation
Bac+5 / Master
ℹ️
Informations pratiques
Contrat
CDD / Freelance
Lieu
Rabat
Teletravail
Autorise
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