Bilingual customer service representative (French & English)
TELUS Digital
CDIJunior (0-2 ans)📍 Casablanca
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Vos missions
- Manage and respond to customer inquiries via phone, email, and chat in both French and English.
- Provide accurate information about products and services.
- Resolve customer issues promptly and efficiently.
- Maintain customer records and update information as needed.
- Collaborate with other departments to ensure customer satisfaction.
Profil recherché
- Fluency in French and English (both spoken and written).
- Previous experience in customer service or client relations preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.