
B2b inbound customer service representative – canadian market (bilingual)
TELUS Digital
Vos missions
Handle inbound calls from business customers
Provide accurate information and professional assistance
Identify customer needs and propose suitable solutions
Ensure a high level of customer satisfaction
Respect quality standards and procedures
Profil recherché
Excellent French and English communication skills (spoken & written)
Previous experience in customer service or call center is an asset
Strong listening and problem-solving skills
Professional attitude and customer-oriented mindset
Ability to work with performance targets
Profil recherche
Remuneration & Avantages
Interesting package (Fixed salary + attractive bonuses)
Informations pratiques
Contrat
CDI
Ville
Casablanca
Horaires
Rotatif hours (44h/week)
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