H
Portuguese speaking customer support agents
Hytech
📍 Casablanca
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Vos missions
- Provide front-line support to our customers via live chats, phones, and email.
- Answering queries and resolving client issues regarding our products, platforms, and promotion.
- Address customer feedback as well as complaints professionally.
- Record and update customer data and other relevant information when necessary.
- Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices
Avantages
Health Insurance
Transport Allowance
Weekend Allowance
Annual leaves etc
Young and friendly culture
👤
Profil recherche
- Tertiary education, diploma or above.
- Fresh graduates are welcome to apply
- Willing to work on shifts (including weekends if required).
- Proficient in Microsoft Office.
- Fluent Portuguese + English including written and verbal communication skills
- Effective communication skills.
- A logical and analytical approach to problem-solving.
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Informations pratiques
Ville
Casablanca
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