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{"@context":"http://schema.org","@type":"JobPosting","title":"Nous recrutons : agent support technique \u2013 solutions d\u2019impression professionnelles - Centre d'appel (Rabat)","url":"https://www.moncallcenter.ma/offre-emploi/foundever-nous-recrutons-agent-support-technique-solutions-d-impression-professionnelles-158895","employmentType":"CDI/CDD","hiringOrganization":{"@type":"Organization","name":"Foundever","sameAs":"https://www.moncallcenter.ma/foundever","logo":"https://www.moncallcenter.ma/im/120/images/300/ca-msgafflbwclsfj89jbjm7ldmxcj27c03032014032607.jpg"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Rabat","addressLocality":"Rabat","addressCountry":{"@type":"Country","name":"Maroc"}}},"datePosted":"2026-03-31","validThrough":"2026-05-31","baseSalary":{"@type":"MonetaryAmount","value":""},"description":"\t\t\tVos missions\r\n\r\nAssurer le support technique de premier niveau sur des imprimantes et solutions d\u2019impression professionnelles.\r\nDiagnostiquer et r\u00e9soudre les probl\u00e8mes li\u00e9s \u00e0 :\r\n\r\nla connectivit\u00e9 r\u00e9seau (Wi\u2011Fi, LAN, IP),\r\nles drivers et logiciels d\u2019impression,\r\nl'installation et la configuration des imprimantes,\r\nles incidents de num\u00e9risation, file d\u2019attente, param\u00e9trage.\r\n\r\nGuider les utilisateurs \u00e0 distance et assurer un suivi pr\u00e9cis des tickets.\r\nEscalader les incidents complexes au niveau sup\u00e9rieur si n\u00e9cessaire. - \tBac+2/3 en informatique, syst\u00e8mes & r\u00e9seaux ou support IT.\r\nExcellente ma\u00eetrise du fran\u00e7ais (oral et \u00e9crit).\r\nComp\u00e9tences techniques essentielles en :\r\nconnectivit\u00e9 (r\u00e9seau, IP, ping, partage d\u2019imprimante),\r\ninstallation et configuration de p\u00e9riph\u00e9riques,\r\nenvironnements Windows.\r\n\r\nSens du service, p\u00e9dagogie, capacit\u00e9 \u00e0 expliquer des notions techniques simplement. - \t \tFormation compl\u00e8te sur les \u00e9quipements d\u2019impression, adapt\u00e9e aux profils exp\u00e9riment\u00e9s.\r\nEnvironnement professionnel stable et structur\u00e9.\r\nPossibilit\u00e9s d\u2019\u00e9volution vers des r\u00f4les IT plus avanc\u00e9s. "}
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