Postuler
{"@context":"http://schema.org","@type":"JobPosting","title":"Agents service client bilingues (fran\u00e7ais / anglais) - Centre d'appel (Casablanca)","url":"https://www.moncallcenter.ma/offre-emploi/francotraitance-agents-service-client-bilingues-francais-anglais-160728","employmentType":"CDI/CDD","hiringOrganization":{"@type":"Organization","name":"Francotraitance","sameAs":"https://www.moncallcenter.ma/francotraitance","logo":"https://www.moncallcenter.ma/im/120/images/300/ca-5vc00qtqd6xu2e9ehhvv787nnsdt3a04122025114354.jpg"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Casablanca","addressLocality":"Casablanca","addressCountry":{"@type":"Country","name":"Maroc"}}},"datePosted":"2026-04-17","validThrough":"2026-06-17","baseSalary":{"@type":"MonetaryAmount","value":""},"description":"Dans le cadre du d\u00e9veloppement de notre activit\u00e9, nous recrutons des agents service client bilingues Fran\u00e7ais/Anglais pour g\u00e9rer des appels entrants.\r\n\r\n Missions principales :\r\n\r\nR\u00e9pondre aux appels entrants des clients\r\nIdentifier les besoins et proposer des solutions adapt\u00e9es\r\nAssurer un service client de qualit\u00e9\r\nTraiter les demandes et r\u00e9clamations\r\nGarantir la satisfaction client - Profil recherch\u00e9 :\r\n\r\nBon niveau en fran\u00e7ais et en anglais (oral et \u00e9crit)\r\nBonne communication et sens de l\u2019\u00e9coute\r\nCapacit\u00e9 \u00e0 g\u00e9rer le stress\r\nUne premi\u00e8re exp\u00e9rience en centre d\u2019appel est un plus\r\nD\u00e9butants accept\u00e9s - -Primes de rendement selon vos performances\r\n-Avantages sociaux : CNSS, AMO, et mutuelle priv\u00e9e\r\n-Contrat CDI"}
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